EX-CENTRIS PRODUCTION SL (hereinafter, "ENCORE Solution"), with address at Calle Noi del Sucre, 75, Viladecans (08840), Barcelona, Spain, and with CIF B65737165, as responsible for the website https://www.ENCORE-solution.com, informs the users about its personal data protection policy, so that they may freely and voluntarily determine if they wish to provide the personal data that may be required.

1. Data Controller

• Entity: EX-CENTRIS PRODUCTION SL
• VAT Number: B65737165
• Address: Calle Noi del Sucre, 75, Viladecans (08840), Barcelona, Spain
• E-mail: hola@ENCORE-solution.com
• Phone: 933282882

2. Personal Data Collected

The personal data collected through the website may include information provided directly by the user (name, surname, email, telephone, etc.) in contact or subscription forms, as well as browsing data obtained through cookies and similar technologies. All information collected is processed in accordance with current data protection legislation.

3. Purpose of Data Processing

ENCORE Solution will process personal data for the following purposes:

• Handling of inquiries: managing and responding to requests and inquiries sent through the contact form or email.
• Sending of commercial communications: to send information about services, news and offers from ENCORE Solution, in case the user has given his/her express consent.
• Improvement of services and browsing: statistical analysis and improvement of the user experience on the website.

4. Legitimation of Processing

The processing of the user's personal data is based on:

• Consent of the data subject, granted by accepting this privacy policy and, where appropriate, by ticking the corresponding boxes in the contact or subscription forms.
• Legitimate interest of the data controller, where appropriate, to improve the user experience on the website and perform statistical analyses.

5. Data Retention

ENCORE Solution shall keep the users' personal data only during the necessary time to comply with the purposes for which they were collected and as long as the granted consent is not revoked. In the case of data necessary for the fulfillment of legal obligations, they will be kept during the terms established by the corresponding legislation.

6. Data Communication to Third Parties

Personal data will not be transferred to third parties, except in case of legal obligation or in the case of suppliers acting as data processors for the rendering of services to ENCORE Solution, under the corresponding confidentiality and security conditions.

7. User Rights

The user has the right to:

• Access their personal data.
• Rectify inaccurate or incomplete data.
• Delete their data when it is no longer necessary for the purposes for which it was collected.
• Object to the processing of their personal data.
• Limit the processing of their data under certain circumstances.
• Port their data in a structured and commonly used format.
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

To exercise his/her rights, the user may contact ENCORE Solution by e-mail to hola@ENCORE-solution.com or by sending a written request to the address mentioned at the beginning of this policy, attaching a copy of his/her ID or equivalent identification document.

8. Data Security

ENCORE Solution implements appropriate technical and organizational security measures to ensure the protection of personal data against loss, alteration, unauthorized access or any other risk. The website also employs system and network security measures to protect data.

9. Cookies Policy

This website uses cookies to improve user experience, analyze traffic, and personalize content. For more information, the user can consult our [Cookies Policy](añadir enlace a la política de cookies).

10. Changes to the Privacy Policy

ENCORE Solution reserves the right to modify the present policy in order to adapt it to legislative or jurisprudential novelties, as well as to industry practices. In such cases, the changes introduced will be announced in this page before their implementation.

11. Applicable Law and Jurisdiction

The relationship between ENCORE Solution and the user shall be ruled by the Spanish regulations in force, and any controversy shall be submitted to the Courts and Tribunals of Barcelona, unless the applicable law provides otherwise.